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Goto Travel

How to use Goto Travel Campaign

  • Following the announcement of the state of emergency
    Regarding the handling of this project related to nationwide travel
    We have decided to extend the suspension measures.

    Period until February 7, 2021 regardless of new or existing reservations
    GoTo Travel Business discounts are not available
    We appreciate your understanding in advance.
    ※Since February 1st, GoTo Travel Discount has not been offered.

    If you have any questions, please feel free to contact the inn.
    If you have any questions, please feel free to contact the inn.
Regarding cancellation of reservations using this project・Staying until January 31, 2021
 You can no longer get discounts on GoTo Travel.
 Please understand that accommodation will be charged at normal rates.
・Accommodation after February 1st
 Traditionally, it is not covered by the GoTo Travel Discount.
 It is undecided whether there will be an extension of the GoTo travel business in the future.

For customers who have already made a reservation during the above period
〈Information about cancellation fee〉
It was done by 18:00 on Thursday, January 7, 2021
Regarding travel reservations to which this project is applied
Free cancellation is possible until January 17th.
Cancellation fees will be applied for cancellations made after January 18th.
Please be careful.
  • I saw in the news and newspapers that the "GoTo Travel Campaign" will make the stay reasonable,
    How can I actually get a discount? If you are such a customer, please visit this page first!

    Customers who make a reservation on the Official website or customers who make a reservation by phone
    Customers who have made reservations through reservation sites such as Jalan, Rakuten, Rurubu, Yahoo Travel

    We will show you how to use each one!

What is the GoTo Travel Campaign?

What is the Goto Travel Campaign?For domestic travel, we will support half of the price of accommodation and day trip.
Of the support amount, (1) 70% will be given as a discount for travel expenses, and (2) 30% will be given as a regional common coupon that can be used at destinations.
※(2) Regional coupons will be issued after your stay at check-in on October 1st.
In addition, the maximum discount is 20,000 yen per person per night, and there is no limit on the number of consecutive nights or the number of times of use.
How reasonable is it?35% off room rates for stays until the end of September 2020!
After October 1, 2020, in addition to 35% off room rates,
A regional coupon for 15% of the room rate will also be issued.
※Regional coupons can also be used at the facility's shops and beverages within the facility.

How can I get a discount?

Official making a reservation for the Official HP listing planOfficial reservations from the Official website,
Member registration to the site "STAY NAVI"
You need to get a coupon.

※11/24 update
 After making a reservation, STAY NAVI will now send you an email regarding coupon issuance.
 Customers who have made a reservation should check the contents of the email and check the contents of the email.
 Please complete the coupon issuance procedure.

How to get coupons for customers who make reservations from the Nanjyo Ryokan Official page
① Make a reservation from the Official page

② From the coupon issuing site STAY NAVI
An email "Notice of completion of coupon issuance" will be sent to your registered address.
 Please confirm.

 A coupon will be issued, so please log in to check.

※Membership registration to STAY NAVI is required to confirm the coupon number.
 Please note that it is different from the coupon number of the regional common coupon.

③ Present coupon number at check-in
(I will print it or check it on the smartphone screen.)

 We apologize for the inconvenience, and thank you for your cooperation.

The room rate at the time of booking is not discounted,
If you issue a coupon with Stay Navi, we will guide you at a 35% discount locally.
When making a reservation directly by phonePlease ask if you would like to use the Goto Travel Discount when making your reservation.
We will guide you on the day of your stay at a rate of 35% off your stay amount.

※When making a reservation by telephone, stay Navi registration and coupon ticketing will be handled at this facility, so registration is not required.
Can I get a discount by applying for a subsequent refund?For stays until 31st August, the discount will be refunded by sending the required documents.
However, please note that check-in after September 1st will not be eligible for a refund.

Can I make a reservation from a reservation site such as Rakuten or Jalan?

On which site can I make a discount reservation?This facility is Jalan /Rakuten/Rurubu/Yahoo! We provide accommodation plan for Travel/Relux/Yukoyuko.Since we distribute discount coupons for each site, Goto Travel,
Please make a reservation according to the reservation method of each site.

Unlike direct reservations and Official website reservations,
The advantage is that you can also use coupons and points that are discounted at the time of booking!

※If you are using a booking site, is the Goto Travel discount applied at the time of booking?
Please be sure to check it.
Please note that local discounts will not be available if no discounts have been applied on the day of your stay.
Customers who have made reservations without discountsBefore the GoTo Travel Campaign 7/30,
I have already made a reservation from the reservation site, but it is not discounted, what should I do?

Reservation site, Rakuten Travel, Jalan net, Ikkyu, Rurubu Travel, etc.
For reservations before each site issues a GoTo travel coupon,
For stays until 31st August, the discount will be refunded by sending the required documents.

However, check-in after September 1 will not be refunded,
You need to get a GoTo coupon discount on each site.
You will have to try again.

・Cancel or rebook a reservation
 ⇒In case of re-booking, follow the method of obtaining and using the discount coupon of each site.
  Please make a new reservation so that the Goto Travel Discount applies.

 ※Cautions※
 ・A cancellation fee may apply if you cancel your current reservation.
  Please check the cancellation policy on the reservation confirmation screen.
 ・After canceling the current reservation, the canceled room will be
  It may take some time before it is reflected on the site.
 ・After canceling the current reservation, due to reasons such as another customer's reservation entered,
  You may not be able to book the same room/ plan again.
 ・Since the room rate changes daily,
  Even if you make a reservation for the same schedule, number of people, room, plan,
  The reservation amount may change due to re-booking.

 ⇒If you are worried about re-booking, please feel free to contact us.
  I want to be as flexible as possible.

Regional common coupons will be distributed from October 1st!

What is a regional coupon?We will distribute 15% of the travel price as a regional coupon.
(Rounded off if fractions less than 1,000 yen occur
(If the fraction is 500 yen or more, a 1,000 yen coupon will be given).)

Travel destination prefecture + souvenir shop in neighboring prefectures,restaurant,Tourist facilities,
Can be used for activities, transportation, etc. only during the travel period.

Of course, you can also use it to purchase drinks and souvenirs at this facility!
Issuance formThere are two types: paper coupons and electronic coupons.
Depending on the reservation medium, distribution with paper coupons or granting of electronic coupons will differ.
Which format is given is
Please check with the reservation site or travel agency where you made the reservation.

※For reservations made by calling the hotel directly or from the Official website
 At check-in, you will be given a "paper coupon".

※For reservation sites that support "paper coupons"
  At check-in, you will be given a "paper coupon" at the front desk.
Expiration DateFor overnight trips:Check-in date,And the next day
For day trips:On the day of the trip

This is a ticket with a short expiration date.Restaurants in and around the facility,
Please use it at souvenir shops!
Usage areaIt can be used in the prefecture adjacent to the location of the property where you are staying.

If you are staying in Nagano prefecture, where the hotel is located
Nagano prefecture,Gunma Prefecture,Saitama,Niigata Prefecture,Toyama Prefecture,Yamanashi Prefecture,Gifu Prefecture
It can be used in Shizuoka and Aichi prefectures.
  • If you have any questions, such as an overview of regional coupons,
    Please check the GoTo Travel Campaign Official website linked below!

★Highway tour pass special discount target★

  • Reasonable highway usage fees!

    After making a reservation at the hotel, at STAY NAVI
    When you issue a GoTo Travel Campaign discount coupon
    Sold in NEXCO East Japan and NEXCO Central Japan
    Highway tour passes are also eligible for discounts!

    How to get a discount and how to purchase a tour pass
    Please check the STAY NAVI site below.
※When a customer who makes a telephone reservation wants to use the tour pass discountGoTo Travel Discount Coupons for customers who book directly over the phone
Normally, STAY NAVI coupons will be issued on your behalf at this facility.
If you want to use the tour pass discount as well,
Since it is necessary to enter ETC card information etc. when purchasing a tour pass,
Customers are required to issue coupons at STAY NAVI by themselves.

When making a phone reservation, please ask in advance that you would like a tour pass.